Cons
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“Spacing and font sizes become distorted if you dont work directly within the template guidelines. Connected content is difficult to edit if you don’t have engineering support.”
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“The Android SDK sometimes crashes, and they don’t give priority to client problems, there was a time out production product start crashing a lot because of Braze problems.”
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“You don’t want too much data or you’ll hit your limits, and you don’t want unneeded anonymous users or you’ll be charged for those.”
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“A purely “marketing” team would have a very hard time utilizing this without some support from their developers up front to get the “plumbing” connected properly.”
Our solution

Using Braze, global brands can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns, and continuously evolve their customer engagement strategies. The human being on the receiving end of brand experiences is at the heart of what Braze does.
Canvas, Braze’s proprietary, no-code visual development environment, empowers marketers to easily build, operate, and understand the real-time results of personalized multichannel campaigns. With Canvas, brand marketers can bring their data to life, creating multi-step, cross-channel customer journeys with limited technical training. Through this platform, Braze is able to empower marketing experts to quickly build effective campaigns that would otherwise require the expensive time of software engineering teams and the long delays associated with heavyweight software releases.
Our customers
Braze serves hundreds of innovative brands across a variety of industries—including FinTech, Health & Wellness, Retail & eCommerce, Media & Entertainment, and On-Demand Services—some of whom already have millions of users. What these companies have in common is a passion for delivering a world-class customer experience across every customer touchpoint. With offices in NYC, SF, Chicago, Austin, London, Berlin, Singapore, and Tokyo, Braze partners with businesses all over the world.
Braze Jobs and Careers
Braze lists available jobs and positions here with openings in their offices in New York, San Francisco, and London across roles in Marketing, Design, Engineering, G&A and Sales.
Braze Services
- Cross-channel engagement
- Campaign/journey orchestration
- Campaign optimization
- Dynamic segmentation
- Personalization
- Reporting & analytics
- Push notifications
- In-app messages
- Email
- SMS
- Content Cards