ContactPigeon is an all-in-one eCommerce marketing automation platform that helps enterprises engage, nurture and convert their website visitors to customers, via an omnichannel approach. The platform offers proven eCommerce automation, contact management, list segmentation, easy drag and drop email campaign generator and all the necessary tools an enterprise needs to massively scale up across multiple channels – emails, web, SMS & push notifications. ContactPigeon has more than 250 enterprise customers in the US and Europe. TNW, Fortune, smartinsights.com, and smallbizdaily have featured ContactPigeon in the past. Resolve your customers’ issues instantly with pre-determined conversations that will kick off the conversation. Promote your brand with efficient, AI-generated predictions based on previous visitor behavior. Trigger custom-made messages to nurture or to follow up with your visitors.
What is ContactPigeon?
ContactPigeon brings all your customers data into a single, central platform and enables you to generate reports and analytics from historical and real-time information so you can make decisions and take decisive actions that propel your e-commerce business forward.
The software tracks all activities in your websites, helping you identify trends, patterns, prevailing customer behavior with every single click, purchase, or view. Each activity is monitored and documented into a unique customer profile. ContactPigeon identifies the devices your visitors used to come to your website, the products they are looking at, the duration of their visit, etc.
The software’s smart analytic engine builds up your visitor’s profile nonstop as new information is entered into the system. It then provides you with insights that you can use to create personalized targeting and marketing strategies and implement them with total efficiency.
With ContactPigeon, segmenting your customers is a breeze, thanks to its highly intelligent rules engine that helps maintain the accuracy of your segmentation based on your configurations, rules, and real-time visitor behavior data.
You identify customers who are likely to make repeat purchases with ContactPigeon’s predictive model. See who your next-best customers are and engage them with tailored messages, promos, and offers that they can relate to. In danger of losing customers, the predictive models can also help you determine who those customers are and re-engage them before you lose them completely.
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- On-site Retargeting
- Live Web Analytics
- Analytics & Dashboard