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What is Ada?

Ada Reviews 2022 | Software Reviews

Ada is the leading technology provider of Automated Brand Interactions, empowering the world’s fastest growing companies, like Zoom, Facebook, and Square, with best-in-class solutions that deliver digital-first, omni-channel experiences at scale. Fueling interactions between brands and the people who love them—prospects, customers, and employees—Ada transforms reactive CX models into proactive, tailored profit generators that span the entire customer journey.

About Ada

Ada helps businesses create Artificial Intelligence (AI)-enabled chatbots to streamline customer support and communication processes. It offers customization tools, which allows organizations to improve customer engagement using various interactive elements such as emojis, images, in-app video player and more. Ada includes a chat builder module with drag-and-drop capabilities, which assists professionals with designing custom chatbots using automated replies, multimedia content and A/B testing. It offers a host of features such as compliance management, data encryption, activity tracking and more. Additionally, the predictive suggestions functionality analyses customer needs and interests to provide relevant answers and support cross-selling/upselling opportunities. Ada allows managers to gain insights into customer engagement, popular topics, conversation results and live agent interaction via analytics and reports. It supports integration with various third-party applications including Zendesk, Salesforce, Twilio, Facebook and Twitter. Pricing is available on request and support is provided via phone, email and other online measures.

What are the Features of Ada ChatBot Software?

How to Ensure Your Software and Hardware Is ADA-Compliant - Artemis IT

Here are some of the most common Ada ChatBot Software features:

  1. Messaging
  2. No Code Platform
  3. Conversational AI
  4. API
  5. Authentication
  6. Conditional Logic & Calculations
  7. Analytics
  8. Integration

How does Ada ChatBot Software work?

Ada ChatBot Software is primarily used for Messaging,No Code Platform,Conversational AI,API,Authentication,Conditional Logic & Calculations,Analytics and Integration. It has an intuitive interface and is simple to use.

How to use Ada ChatBot Software?

Get started with Ada ChatBot Software in 6 simple steps:
Step 1: Buy Ada ChatBot Software online
Step 2: Install Ada ChatBot Software on your device (on-premise)/ Directly login through the Ada ChatBot Software website (web-based
Step 3: Sign up on the Ada ChatBot Software portal
Step 4: Create your account using Ada ChatBot Software login credentials
Step 5: Add users & assign permission
Step 6: Get started with Ada ChatBot Software

What is the price of Ada ChatBot Software?

Ada ChatBot Software price in India starts at Rs.0.00. Ada ChatBot Software comes with multiple pricing plans and caters to a diverse customer base.

Price of Ada ChatBot Software may vary based on factors like customization, additional features required, number of users, and the deployment type. Please request a call back for Ada ChatBot Software subscription details and to avail offers on Ada ChatBot Software premium packages.

Ada Pricing, Reviews, & Features in 2022


  • No-Code Builder: no-code interaction building environment
  • Conversational AI: industry-leading and proprietary natural language technologies
  • Real-time Analytics: ML-driven insights to inform optimization
  • Professional Services: optimize, accelerate, and achieve your automation goals
  • App Directory: explore integrations to expand the Ada brand interaction platform
  • Answer: quickly resolve common questions with automated FAQ and smart search capabilities, out-of-the-box ticketing, and use-case driven reporting
  • Action: provide personalized responses to specific questions, and facilitate action with segmentation, multilingual NLU, and a breadth of applications
  • Anticipate: anticipate needs and act preemptively across multiple channels with data enrichment, Proactive Campaigns, and IVR to SMS.


What do you like best about Ada?

Fairly easy UI when it comes to creating answers, training answers, report finding, etc. We also love our success manager who has our best in mind and it is very obvious that he spends his time reviewing our product, our workflows, upcoming releases, etc. to help us best prepare ADA for member volume.

What do you dislike about Ada?

Some downside are the lack of customization of reports on our end. There are plenty of pre-generated reports within ADA but our asks are quite specific and so the lack of customization there leads us to try to piece together a manual report vs. an automatically generated one.

What problems is Ada solving and how is that benefiting you?

Our day-to-day volume is quite high and ADA is catching all the simpler, one-touch interactions (up to 69% of them are contained). That allows our agents to focus on the tougher cases that require escalation and a deeper investigation.

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